Many Windows users are experiencing Blue Screen of Death (BSOD) errors following a recent CrowdStrike update. Reports and a pinned message on the company’s forum indicate the issue is affecting machines running various CrowdStrike sensor versions. CrowdStrike has acknowledged the problem and is currently investigating the cause.
A CrowdStrike representative stated in a pinned forum message, “We’re aware of a widespread issue causing BSOD errors on Windows machines across various sensor versions.”
What to Expect:
Technical Alert (TA): CrowdStrike is expected to publish a TA detailing the problem and potential workarounds shortly.
Forum Updates: The pinned forum thread will provide users with easy access to updates and information.
What Users Should Do:
– Hold Off on Troubleshooting: Avoid attempting to fix the issue yourself until the official TA is released.
– Monitor the Pinned Thread: Stay updated with the latest information, including the TA and any temporary solutions.
– Be Patient: Resolving software conflicts can take time. CrowdStrike is actively working on a solution.
In an automated reply, CrowdStrike stated:
“CrowdStrike is aware of reports of crashes on Windows hosts related to the Falcon Sensor. Symptoms include hosts experiencing a bugcheck\blue screen error related to the Falcon Sensor. Our Engineering teams are actively working to resolve this issue, and there is no need to open a support ticket. Status updates will be posted as we have more information to share, including when the issue is resolved.”
For Users Experiencing BSODs:
If you’re encountering BSOD errors after a recent CrowdStrike update, you’re not alone. This appears to be a widespread issue. The upcoming Technical Alert will likely provide specific details on affected CrowdStrike sensor versions and potential workarounds while a permanent fix is developed.
If you have urgent questions or concerns, consider contacting CrowdStrike support directly.
